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Retention marketing workshops

Retention briefs your executives will actually open

  • Instrument journeys without drowning in vanity dashboards.
  • Pair Korean and English facilitation so stakeholders hear one narrative.
  • Leave with templates your data partners can defend in production.
View full program

Trusted by lifecycle pods at Riverstack Analytics, Northline Tools, and Kiteforge Mobility for critique-heavy sprints.

Neon-lit conference table with retention workshop sketches

612

Facilitated studio hours

37

Industries represented

128

Templates shipped post-cohort

9.1/10

Internal feedback after Siheung block

18

Median cohort size (2025)

Workshop catalog

Where retention work becomes legible

Thirteen live tracks with filters for experience, role focus, cadence, and language. Every card links to a syllabus-ready detail page.

Neon-outline workshop preview for Lifecycle Audit Lab
Practitioner Lifecycle

Lifecycle Audit Lab

Map journeys, instrumentation gaps, and retention KPI trees without defaulting to opens/clicks alone.

Weekday evenings KST ₩890,000
Neon-outline workshop preview for CRM Hygiene Studio
Foundations CRM

CRM Hygiene Studio

Field governance, merge rules, and consent-aware segmentation patterns for messy B2B pipelines.

Saturday block ₩620,000
Neon-outline workshop preview for Experiment Design Clinic
Lead Analytics

Experiment Design Clinic

Holdout design, ramp discipline, and narrative reporting for retention experiments that leadership trusts.

Intensive 3-day ₩1,180,000
Neon-outline workshop preview for Winback Playbook Build
Practitioner Lifecycle

Winback Playbook Build

Sequences, offer framing, and guardrails for re-engagement without burning sender reputation.

Weekday evenings KST ₩940,000
Neon-outline workshop preview for Onboarding Narrative Lab
Foundations Product marketing

Onboarding Narrative Lab

First-30-day storyboards across email, in-product, and human touchpoints with measurable milestones.

Saturday block ₩710,000
Neon-outline workshop preview for Loyalty Signals Primer
Foundations Brand

Loyalty Signals Primer

Translate behavioral signals into tiers, perks, and comms cadence without overfitting vanity metrics.

Weekday evenings KST ₩480,000
Neon-outline workshop preview for Paid + Owned Retention Alignment
Lead Growth

Paid + Owned Retention Alignment

Budget pacing, creative testing, and landing continuity so paid reactivation supports lifecycle goals.

Intensive 3-day ₩1,320,000
Neon-outline workshop preview for Subscription Pricing Comms
Practitioner Product marketing

Subscription Pricing Comms

Price change narratives, grandfathering options, and support macros that reduce involuntary churn spikes.

Weekday evenings KST ₩860,000
Neon-outline workshop preview for Data Contracts for Marketers
Practitioner CRM

Data Contracts for Marketers

Readable specs between marketing, data, and engineering so traits arrive on time for lifecycle triggers.

Saturday block ₩790,000
Neon-outline workshop preview for Content Systems for Retention
Foundations Brand

Content Systems for Retention

Editorial calendars that feed education, nudges, and community touchpoints without duplicate noise.

Weekday evenings KST ₩650,000
Neon-outline workshop preview for Slack Ops for Lifecycle Teams
Practitioner Lifecycle

Slack Ops for Lifecycle Teams

Rituals, bots, and decision logs that keep retention squads aligned across time zones.

Saturday block ₩540,000
Neon-outline workshop preview for Churn Story Mining
Lead Analytics

Churn Story Mining

Interview scripts, tagging models, and synthesis methods that turn exit interviews into roadmap inputs.

Intensive 3-day ₩1,250,000
Neon-outline workshop preview for Referral Loop Design
Practitioner Growth

Referral Loop Design

Incentives, friction audits, and compliance-aware prompts that make referrals feel native, not spammy.

Weekday evenings KST ₩980,000

Voices from the room

Reviews anchored in modules, not miracles

“The Lifecycle Audit Lab forced us to retire three vanity dashboards. We now open weekly reviews with the cohort tree we built in week two—same vocabulary as finance.”
Jiwon Lee, Lifecycle lead, Riverstack Analytics
“CRM Hygiene Studio templates landed in our Notion the Monday after graduation.”
Minseo · Busan
“Experiment Design Clinic clarified our guardrail metrics before we scaled spend. Still rough around storytelling, but the skeleton is there.”
Amelia Voss · 4.3/5 internal pulse

From signal map to accountable readout

A horizontal flow, not four pastel circles

Step A

Import messy truth: CRM exports, warehouse screenshots, consent language.

Step B

Stress-test narratives with peers before leadership sees a deck.

Step C

Ship templates that ops can defend: rubrics, QA cards, glossary tabs.

Quick clarifications

Do you certify tool mastery?

No. We certify clear thinking about retention systems; tools change quarterly.

Is Korean required?

Several tracks are bilingual; English-only intensives rotate quarterly.

Hybrid attendance?

Siheung blocks are in-person first; remote critique mirrors the same rubrics.

Partners

Riverstack
Northline
Kiteforge
Hanul Cloud
Pulsewave
Lattice Nine
Signal Orchard
Bluegate

Notes from the field

Short dispatches on readouts, copy cadence, and warehouse joins—written for leads who own the story, not only the query.

Browse insights →

Mailing list

Quarterly syllabus deltas, no countdown gimmicks.

Outline-first materials

Every worksheet is built to print or project with neon-safe contrast.

Critique, not performance

We rehearse how to receive hard questions without defensiveness.

Time-boxed honesty

Syllabi list prep hours so your calendar stays truthful.

Request the syllabus pack

Next intensive block begins 12 May 2026. Registration closes 05 May 2026 for visa-friendly planning. Limited to 22 participants so facilitators can read every artifact.